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I am a contact of a case

This page was last updated on 1 December 2021.

Advice for contacts of confirmed/possible cases of Omicron variant

Contacts of confirmed or suspected cases of the Omicron variant will be notified by Public Health. These contacts will be required to self-isolate for 10 days, or until the case they were in contact with is confirmed to be of the Delta or other lineage, regardless of their age or vaccination status and will be asked to take a PCR test. If the case is not the Omicron variant after sequencing the contact can then be released to follow the existing requirements for contacts.

Contacts of confirmed/possible cases must separate, where possible, from the rest of the household and isolate correctly. Read more.

Cases of suspected Omicron variant will include all cases arising in people who have recently travelled to a UK ‘Red List’ country pending genomic sequencing.  If you believe you are the close contact of an Omicron variant case and you have not been contacted by the Public Health team, please call 01481 224127 / 01481 227311 or email


The following guidance is for contacts of cases that are expected to be the Delta variant.

Please see separate guidance above for contacts of confirmed/possible cases of Omicron variant.

What do I have to do?

If you do not have enough lateral flow tests, you can collect a pack of them from the Tourist Information Centre or from Beau Sejour, please check opening times.  Anyone not able to collect a pack in person can ask a friend or family member to collect one for them. If this is also not possible, they can contact or call the non-clinical helpline on 01481 717118 to arrange a delivery. Delivery is approximately 3-5 business days, so please bear with us.

Please be vigilant for the symptoms: If you develop any of those symptoms, no matter how mild, please stay home and call the Clinical Helpline immediately on 220001 or 220002 to book a PCR test.

Passive follow up

What can I do if I am in passive follow up after being a contact of a case?

If you are fully vaccinated and 19 or over, or if you are 18 or under, you will not be asked to self-isolate. Instead you will be asked to follow passive follow up rules, with additional testing. Passive follow-up means that you:

  • Must at all times be vigilant for symptoms, however mild, of COVID-19; must report any such symptoms immediately to the Clinical Helpline; and must comply with any instructions given by Public Health thereafter (which may, for the avoidance of doubt, include an immediate self-isolation);
  • Must not enter a nursing, care or residential home without the prior agreement of the manager of the home, received after having informed the manager of the home of your status as being subject to these restrictions and should not return to work there unless you have an agreed method statement with the care or residential home manager; 
  • Must limit contact with anyone who is clinically extremely vulnerable;
  • Must not, other than in an emergency, enter the Princess Elizabeth Hospital or Mignot Memorial Hospital, and in an emergency must give prior notification of your status as being subject to these restrictions before entering the Princess Elizabeth Hospital or Mignot Memorial Hospital if reasonably practicable and should not return to work there unless you have an agreed method statement with your manager; 
  • Must inform any other healthcare provider (for example, a doctor, optometrist or dentist) of your status as being subject to these restrictions when making any appointment for care;
  • Must speak to your specific workplace about whether they have restrictions on you returning to work whilst you are a contact of a case.
  • Must, so far as reasonably practicable, keep a record of people met and places visited (to assist with contact tracing if necessary); and,
  • Must comply with any additional conditions and restrictions imposed from time to time by the Medical Officer of Health.

You should also:

  • Consider limiting close contact with people outside your household, especially in enclosed spaces;
  • Consider wearing a face covering in enclosed spaces and where you are unable to maintain social distancing;

 ‘Stay at Home’ request

If you are asked to follow a ‘Stay at Home’ request, you will:

  • You should contact Public Health on 01481 224127 or 01481 227311 to discuss the ‘Stay at Home’ requirements and to organise the PCR test.
  • a letter detailing the ‘Stay at Home’ request will be posted to you
  • Whilst you are participating in the ‘Stay at Home’ request you will be invited for a PCR test which will be organised by the contact tracers and scheduling teams and you will also be referred for daily lateral flow testing;
  • Be able to participate in two hours of socially distanced exercise per day. This is to support your mental and physical wellbeing. You must not meet up with anyone from outside of your household. This exercise should be in an outdoor public space such as a beach, a park or along quiet paths and roads. You should not go anywhere that is crowded (including to shopping areas). If your home has a communal garden shared with other households, you can use this providing you are able to maintain a distance of at least 2 metres from other residents.


Guidance for:

  • Employers of a positive case
  • Organiser of an event where a positive case was present

COVID-19 contacts

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