This page was last updated on 4 May 2022.
I am a contact of a case
The following guidance is for contacts of cases.
What do I have to do?
I am a contact guidance
As a contact you should consider that you may be incubating the virus that causes COVID-19 as you will have potentially have been exposed in the 48 hours before the case tested positive, even if they had no symptoms. To reduce the chance of passing COVID-19 on to others, you are strongly advised:
- to discuss with your employer before you attend work so that they may do an individual risk assessment before your return
- to not visit a hospital, care and residential home or other health and care facility without prior arrangements unless in an emergency
and you are also advised:
- to limit close contact with other people outside of your home, especially in crowded, enclosed or poorly ventilated spaces.
- to take a Lateral Flow Test before attending events and crowded, enclosed or poorly ventilated spaces.
- to wear a face covering in crowded, enclosed or poorly ventilated spaces, on public transport and where you are in close contact with other people, including at work and during any off-island travel
- to practise social distancing outside of your home, and always observe good hand hygiene and respiratory etiquette.
- to limit contact with anyone who is at higher risk of severe illness if infected with COVID-19
If you have any queries, please contact Public Health on publichealth@gov.gg or if you do not have internet access call 01481 224127 / 01481 227311.
Need more LFTs?
If you do not have enough lateral flow tests, you can collect a pack of them from the Tourist Information Centre or from Beau Sejour, please check opening times. Anyone not able to collect a pack in person can ask a friend or family member to collect one for them. If this is also not possible, they can contact lateralflowqueries@gov.gg or call the non-clinical helpline on 01481 220001 to arrange a delivery. Delivery is approximately 3-5 business days, so please bear with us.
Please be vigilant for the symptoms
If you develop any symptoms, no matter how mild, please stay home. If you are symptomatic and have a negative LFT then please complete another LFT 24 hours later to verify the result. For further advice, please contact the Clinical Helpline on: 01481 220001 or 01481 220002.
If you or any of your household receive a positive result from a lateral flow test, please see the latest guidance here: I am a positive case | States of Guernsey - COVID-19 (gov.gg)
I have had COVID-19 recently
COVID-19 contacts
COVID-19 Helpline
- If you have a positive LFT, you must immediately notify the States of Guernsey via the online form at https://www.gov.gg/covidnotification or by calling the clinical helpline.
Option 1 - Clinical helpline available 09.00-16.00 weekdays, 10.00-12.00 Saturdays and closed Sundays
Option 2 - Non-clinical helpline available 09.00-16.00 weekdays
Email inbox monitored Monday to Friday 09:00-17:00
Please send clinical questions to publichealth@gov.gg all non-clinical questions to covid19enquiries@gov.gg
