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My business requires access into occupied households – can I continue to operate?

Business activity may take place within households (such as building maintenance, domestic cleaning, home visits for personal appointments etc.) subject to appropriate controls.

Wherever possible, social distance should be maintained between the householders and those attending the household as set out above. Exceptions apply only when the activity is not possible without direct contact, in which case further steps must be taken against infection.

Work within occupied households will not be permitted where:

  • Either those attending the household or anyone resident in it has or has had any symptoms consistent with COVID-19 within the last 48 hours;
  • Anyone in the household is under a compulsory isolation order;
  • Anyone in the household is continuing to shield following the advice of a medical professional (except where the organisation is a private healthcare provider giving necessary care to the individual).

More information can be found here: