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Cleaning guidance for accommodations hosting critical workers and/or individuals self-isolating

It is recommended that alcohol wipes, or a similar alcohol based hand cleaner, be placed at convenient locations around the premises, particularly at entrance and exit doors. Alcohol gel in the form of hand sanitizer, with a minimum concentration of 70% should also be made available in public areas (if available).

Good personal hygiene, especially hand washing with soap and warm water and respiratory etiquette must be maintained throughout.

Please note that alcohol based hand sanitizers and alcohol based wipes are not effective against gastrointestinal viruses such as norovirus (causes outbreaks of vomiting and diarrhoea, particularly in the winter months). Hand washing with water and soap and detergent wipes/bleach should be used in this case


Please continue to be extra vigilant for any symptoms of COVID-19. More information about the symptoms and how you can treat symptoms at home is available at: COVID-19 Symptoms | States of Guernsey - COVID-19 ( 

If any staff or visitors start to experience any symptoms, no matter how mild, please contact the Clinical Helpline by calling 01481 220001 or 01481 220002

COVID-19 contacts

Clinical questions

Phoneline available 24 hours a day. Email inbox monitored Monday to Friday 09:00-17:00

Non-clinical enquiries

Monday to Friday 09:00-16:00 and Saturday 10:00-13:00

Businesses with financial concerns

Critical Travel

Monday to Friday 09:00-16:00


Monday to Friday 08:30-17:00

Financial support for individuals

Monday to Friday 8:30 - 16:00

Business Queries

Monday to Friday 09:00-17:00