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Hospital, care and residential home visitation guidance

This page was last updated on 9 July 2021.

The Princess Elizabeth Hospital will test:

  • Anyone who will undergo an aerosol-generating procedure (e.g. surgery or endoscopy)
  • New admissions
  • Anyone clinically indicated (e.g. has relevant symptoms)
  • Visitors who would otherwise be isolating (compassionate visits, emergency care etc.)
  • Returning staff according to their method statement

Routine attenders or visitors to the PEH, including blue channel visitors to the island, are not currently being tested. 

Persons in passive follow-up should not visit the hospital. However, a person may enter the Princess Elizabeth Hospital to visit a patient who is seriously ill if the management of the hospital agrees and if a method statement has been agreed with Public Health.

Everyone is asked to use the hand-gel available on entry and observe hygiene standards. Face coverings are also provided at the hospital entry points for anyone who want to use one.

If you are unsure of what is required of you in order that you can attend the PEH, please get in contact with the PEH/the department you will be attending and they will be happy to explain.

Individual care and residential homes are operating varying safety measures at their own discretion. You will need to contact the home you intend to visit to find out what requirements they have in place.

Anyone feeling unwell in any way is asked not to attend the hospital or any HSC facilities, as well as care homes. Those with clinical appointments that feel unwell should call ahead to discuss their situation.

COVID-19 contacts

Business Queries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Clinical questions

Phoneline available 24 hours a day. Email inbox monitored Monday to Friday 09:00-17:00

Critical Travel

Monday to Friday 09:00-16:00

Education

Monday to Friday 08:30-17:00

Financial support for individuals

Monday to Friday 8:30 - 16:00

Non-clinical enquiries

Monday to Friday 09:00-16:00 and Saturday 10:00-13:00