The routes of transmission or incubation period of SARS-CoV-2 are not fully clear yet, however, other coronaviruses are mainly transmitted by large respiratory droplets and direct or indirect contact with infected secretions. In addition to respiratory secretions, other coronaviruses have been detected in blood, faeces and urine.
Coronaviruses are a large family of viruses with some causing less-severe disease, such as the common cold, and others causing more severe disease such as Middle East Respiratory Syndrome (MERS), which caused an outbreak in 2012 and Severe Acute Respiratory Syndrome (SARS) coronaviruses, which also caused an outbreak back in 2002. Sustained human-to-human transmission has been reported - occurring in close contacts of infected patients and healthcare workers.
We have different points of contact depending on the nature of your query and details of these are below:
Possible contacts of a positive case If you think you are the contact of a positive case, DO NOT call. Contact tracers will contact you, if you are a genuine contact.
COVID-19 symptoms The list of symptoms can be seen here: https://covid19.gov.gg/guidance/symptoms. If you have COVID-19 related symptoms please call the Clinical Helpline. Phone lines are busy at times but please wait and call back again. Please do not call or email Public Health directly if you find these numbers are engaged.
Questions about lockdown rules and other non-clinical questions If you have questions about what you can and can't do during lockdown, please contact the Non-Clinical Helpline on 717118 or email: email@example.com
Fully vaccinated contacts of a positive case (two doses of an MHRA approved vaccine plus 14 days from the date of their second dose) WILL NOT be required to self-isolate in most circumstances.
This is because fully vaccinated contacts are a low risk of contracting COVID-19. If you have been told informally by a friend, family or event organiser you may be a contact, please contact Public Health Services on tel. 01481 225241.
If you’re ever identified as a close contact, Public Health will make arrangements for you to be tested, and then again on day 7 and 13. But in most circumstances you won’t have to self-isolate if you’ve been fully vaccinated.
There may be some cases where someone has been fully vaccinated but would still have to isolate as a contact of a positive case, for example if they work with vulnerable people in sectors such as care homes. Public Health will advise of this depending on the circumstances.
From Thursday 23 September 2021 the following changes will come into effect:
Fully vaccinated contacts of a positive case aged 19 years or older will not be required to self-isolate but will have to undergo lateral flow testing and take a single PCR test.
Partially vaccinated or non-vaccinated contacts of a positive case aged 19 years or older will need to isolate for 10 days. They will also be offered a PCR test and daily lateral flow tests.
Anyoneaged 18 or younger and is a contact of a positive case will not be required to isolate regardless of vaccination status. Instead, lateral flow tests must be used in line with Public Health guidance when identified as a contact.
Anyone who is unvaccinated or not fully vaccinated will likely have to isolate if they are identified as a close contact of a positive case.
If you are identified as a contact of a positive case of COVID-19 and you are not vaccinate/not yet fully vaccinated, Public Health Services will call you to determine how long you will have to self-isolate for. It is not possible to give a definitive period of time as it depends upon the nature of the contact, the vaccine status of the positive case etc.
While some discretion needs to be applied by the contact tracing team depending on the individual circumstances of a case which will vary, generally someone would be considered a close contact if they have had:
direct physical contact with a positive case or case secretions (e.g. handshake, touching dirty tissues);
spent more than 15 minutes face-to-face or in a closed environment with a positive case at a distance of less than two metres; or
spent more than 1 minute with a positive case at a distance of less than one metre.
This would apply to anyone who came into contact with the positive case after they became symptomatic or 72 hours before or if asymptomatic 14 days before their positive result.
Must at all times be vigilant for symptoms, however mild, of COVID-19; must report any such symptoms immediately to the Clinical Helpline; and must comply with any instructions given by Public Health thereafter (which may, for the avoidance of doubt, include an immediate resumption of self-isolation);
Must not enter a nursing, care or residential home without the prior agreement of the manager of the home, received after having informed the manager of the home of their status as being subject to these restrictions and should not return to work there unless they have an agreed method statement with Public Health;
Must not, other than in an emergency, enter the Princess Elizabeth Hospital, and in an emergency must give prior notification of their status as being subject to these restrictions before entering the Princess Elizabeth Hospital if reasonably practicable in all the circumstances and should not return to work there unless they have an agreed method statement with Public Health;
Must inform any other healthcare provider (for example, a doctor, optometrist or dentist) of their status as being subject to these restrictions when making any appointment for care;
Must, so far as reasonably practicable, keep a record of people met and places visited (to assist with contact tracing if necessary); and,
Must comply with any additional conditions and restrictions imposed from time to time by the Medical Officer of Health.
Travel during passive follow-up is allowed, but for Category 2, anyone leaving the Bailiwick before Day 7 will be asked to take a pre-departure test. Please ensure that you complete your departure date in the Travel Tracker.
Passengers will have already paid for this test when they completed the Travel Tracker.
A person may enter the Princess Elizabeth Hospital to visit a patient who is seriously ill if the management of the hospital agrees and if a method statement has been agreed with Public Health.
Parents intending to travel outside of the Bailiwick are being advised that all children (whatever age) due to attend an early year setting, nursery, school or college while in passive follow-up, following their return into the Bailiwick, need to have a negative PCR test within the 48 hour period before they return to those settings. This is also required of school and education setting staff. These tests are free of charge and should be requested by completing an online form here: gov.gg/returntoeducation.
If a traveller from a Category 3 country needs to leave the Bailiwick between the receipt of their negative Day 7 test and Day 14 following their arrival into the Bailiwick they WILL be allowed to travel.
It is possible to apply for a variation of self-isolation under certain restricted circumstances. this is considered for one or more of the following reasons:
Travelling to the Bailiwick to visit or support a terminally ill person;
Travelling to the Bailiwick to attend a funeral;
Travelling to or from the Bailiwick to support shared care arrangements for children and young people;
Travelling to the Bailiwick to support an adult with complex needs or a learning disability for whom the traveller has caring responsibilities.
Travelling to or from a UK hospital for treatment which has been approved through the Off-Island Services
Travelling to the Bailiwick and then receiving medical care during the 14 days self-isolation in the Bailiwick
Travelling to the Bailiwick to receive end of life care
Wherever possible, visitors who are required to self-isolate should do so on their own or within their travel party. If they are unable to self-isolate away from other members of the household, you will all need to self-isolate. In this circumstance, you will need to inform the booking team of this when they call to arrange your test. The household will not be able to come out of self-isolation until ALL members of the household have received negative test results.
While this is acceptable, all of those taking part in self-isolation must be aware of the requirements and the potential that if one of them is found to test positive for COVID-19, all of those self-isolating together will be contacts of the positive case and will therefore need to self-isolate for a further two weeks, and possibly longer if they too become infected with the virus.
You will need to ask for help if you require groceries, other shopping or medication. Friends, family or volunteers should shop on your behalf or alternatively you might want to order online. More information is available on the Food and Drink Deliveries webpage.
If you need a repeat prescription whilst in self-isolation, call your GP in the first instance to confirm your requirements and a plan will be made to arrange the medication to be dispensed.
Everyone arriving from Category 4 regions and countries outside of the Common Travel Area who is not fully vaccinated is required to self-isolate until they have received a negative result from a day 13 test. If you decline a day 13 test, you will have to self-isolate for 21 days. Those who choose to self-isolate with someone who has travelled to the Bailiwick will also have to adhere to the same requirement.
If anyone in your household does not agree to have a Day 13 test or, having agreed, does not have a Day 13 test, the whole household must continue to self-isolate until the end of the 21 day period, even if some members of the household receive a negative result from their Day 13 test.
Children under 12 who travel from a Category 4 country or region will also have to be tested at day 13 if they intend to return to a school, pre-school, childcare or nursery setting.
Where a household have decided to self-isolate together, children can only return to a school pre-school or nursery setting once ALL members of that household bubble have received a negative test result from a test undertaken on day 13 or later.
Those who choose to self-isolate with someone who has travelled to the Bailiwick will also have to adhere to the same requirement.
If you are self-isolating with other people in your household, you will need to complete an online form which can be found at www.gov.gg/isolatetogether. This is to ensure that everyone is registered and offered a day 13 test.
The scheduling team will call you in order to book your COVID-19 test. These calls will show as a private number or withheld number. We appreciate that you may not normally answer calls from numbers you do not recognise, but please answer your phone if you are waiting to be booked in for a test.
You can choose to receive your test result by text message or phone. If you opt for a text, you will only receive a negative result. If your result is positive, you will still receive a phone call.
If you are travelling as a family or part of a group and opt in to receive your negative result by text, the same mobile number cannot be used for more than one person. If a number is given for more than one person, all of those people will be called instead of receiving a text.
If you have opted to receive your negative test result via text message, this message only relates to you, as an individual, not the family or group that you may be travelling with.
If you are booking a taxi to attend an appointment at the COVID-19 testing tent at the PEH please be advised that this is a ‘drive through’ facility and the taxi should not drop you off on arrival. When booking a taxi please request a “Covid-19 testing tent run”.
If you are self-isolating because you have symptoms, you must self-isolate for the duration of these symptoms. If you have been tested for COVID-19 and the result of that test was negative, you may leave self-isolation once the symptoms have gone.
Travel: Day 1 is the day you travel into the Bailiwick, whatever time you arrive. If you are eligible for a Day 7 test, you can go out as soon as you receive a negative test result (please bear in mind this could take up to 48 hours).
Everyone who is not fully vaccinated and arriving from Category 4 regions and countries is now required to self-isolate until they have received a negative result from a day 13 test. If you decline a day 13 test, you will have to self-isolate for 21 days. Those who choose to self-isolate with someone who has travelled to the Bailiwick will also have to adhere to the same requirement. More information is available at https://covid19.gov.gg/guidance/travel/phase5c.
Self-Isolation is the act of separating yourself from physical contact with the rest of the community for a specified period of time. This is for the good of the community, so that we can reduce the spread of SARS-CoV-2 . We appreciate your help and support in trying to stop the spread of any infection in the Bailiwick. The latest information on self-isolation can be found here: https://covid19.gov.gg/support/protect.
The COVID-19 vaccine is designed to reduce morbidity (severe disease) and mortality (death). It will also protect our health and care systems in the Bailiwick. It will be some time before more detail regarding how the vaccine reduces the transmission of the virus. For this reason it is important that the most vulnerable in our community receive the vaccine if they can.
The drop-in sessions will be held at the end of a morning or evening clinic and will be advertised, at short notice, on the States of Guernsey social media feeds (Facebook, Twitter or Instagram).
Please note, first doses will be prioritised.
Please do not attend the Community Vaccine Centre if you are in passive follow up.
Please bring with you a valid form of photographic identification (Passport, driving licence etc) to confirm your address and date of birth and your GY number. Vaccines doses are limited so will be provided on a first come, first served basis.
We understand that a number of EU countries have already confirmed that they will accept vaccination-status documents which include vaccines from the 3 batches identified. These include: Austria, Germany, Slovenia, Greece, the Republic of Ireland, Spain, Iceland, Switzerland, Malta and France*.
An exemption applies to individuals who participated in vaccine trials and who may not have been administered with the vaccinations in the usual route but are still in receipt of suitable protection. This again would need to be confirmed via official confirmation from Public Health prior to arrival.
It is common for people to have different names on official documentation, for reasons such as being recently married or for professional use. In such cases you will likely have evidence that explains the difference, for example a marriage certificate. Please bring this with you when travelling.
The day you receive your second dose of vaccine is considered to be day 1. You are fully vaccinated 14 days after you have received your second dose. We release your COVID Status Certification for printing on day 12 – so that you receive it on day 14. For example, if you received your second dose on 1 July 2021, you are fully vaccinated on 14 July 2021.
The NHS App allows you to view your COVID status as follows:
Select ‘check your COVID-19 vaccine record’ – this will provide you with details of the type, batch number and date of vaccinations. This information will need to be manually added to your Travel Tracker account.
Select ‘share your COVID-19 status’ – which will enable you to download a PDF copy. This PDF copy should be uploaded as a document to your Travel Tracker account as final verification of your vaccination status.
Please email VCC@gov.gg and request your unique 13-digit reference number (this starts with GGY). Once you have this number you can add this to your details in Travel Tracker and it will import your vaccine information when you are making your travel arrangements.
In line with the decisions already made in the UK and other Crown Dependencies, 12-17 year olds will be offered a single dose of a COVID-19 vaccine on a voluntary basis. Two doses of vaccine continue to be offered to children with underlying health conditions.
More information on this can be found here and here.