Travel information

Effective from Monday 27 April 2020 to Sunday 31 May 2020 inclusive, Guernsey Airport's Passenger Terminal will have revised opening hours as below:

• Mon / Weds / Fri: 11:00 to 19:00 (local time)
• Tues / Thurs: 11:00 to 13:00 (local time)
• Saturday and Sunday: Closed

The Airport Operating Hours from 10 May will be:

• Weekdays: 11:30 to 20:00 (local time)
• Saturday: 12:30 to 19:30 (local time)
• Sunday: 10:00 to 16:00 (local time)

There are currently no changes to the current medevac operations, including the transportation of urgent medical and pathology supplies.

Effective from Monday 27 April 2020 to Sunday 31 May 2020 inclusive, Alderney Airport's Passenger Terminal will have revised opening hours as below:

Weekdays:

• Mon / Weds / Fri: 11:00 to 19:00 (local time)
• Tues / Thurs: 11:00 to 13:00 (local time)
• Saturday: Closed
• Sunday: Closed

The Airport Operating Hours will be:

Weekdays:

• Mon / Weds / Fri: 11:30 to 19:00 (local time)
• Tues / Thurs: 11:30 to 13:00 (local time)
• Saturday: Closed
• Sunday: Closed

There are currently no changes to the current medevac operations, including the transportation of urgent medical and pathology supplies.

You will be given a face mask to wear whilst on the aeroplane to prevent the spread of the Coronavirus from any infected passengers. The mask will be provided to you when you pass through the final passport check prior to boarding your aeroplane. Whilst using the airport we recommend that you maintain good social distancing of at least 2 metres from anyone you are not directly traveling with.

In a small contained environment such as the cabin of a plane, where social distancing is not possible, the use of a face mask can prevent the spread of infectious droplets from an infected person to someone else. It can also prevent the potential contamination of the environment by these droplets. The use of a face mask does not remove the need to practice good respiratory hygiene.  You must NOT travel if you have any of the following symptoms:

Fever (chills/can’t get warm/high temperature) muscle ache (fatigue, exhaustion), headache (sinus pain, pain around the eyes) loss of smell/taste, cough, sore throat or shortness of breath, chest tightness.

We ask that if you are wearing a cloth mask you remove this during boarding and wear the mask provided.

Instructions:

• Before putting on the mask, please clean your hands with alcohol-based hand rub or soap and hot water.
• Find the top side with the metal or stiff edge
• Ensure the coloured side faces outwards
• Place the stiff edge over your nose
• Cover your mouth and nose with the mask and make sure there are no gaps between your face and the mask
• Put the elastic straps over your ears or tie the mask behind your head, using both ties, depending on the type of fastening.
• Avoid touching your mask while wearing it and do not remove it at any time during the flight unless instructed to do so by the cabin crew or pilot
• Keep the mask on until you reach your final destination
• To remove the mask: remove it from behind (do not touch the front of mask)
• Keep the mask away from you and others whilst you remove it
• Carefully place it into a bin
• As soon as possible afterwards clean your hands with alcohol-based hand rub or soap and hot water

Thank you for your cooperation.

Further information on the Corona virus and your 14 days compulsory self-isolation is available at https://covid19.gov.gg/support/protect. If you develop any symptoms such as fever, muscle ache, headache, loss of smell/taste, cough, sore throat or shortness of breath telephone the Corona virus clinical helpline for advice.

If you have any enquiries regarding bookings you already have, please contact your carrier:

• Aurigny, 01481 267267
• Blue Islands, 01234 589200
• Condor Ferries, 0345 609 1024

Walking and cycling is a great way to travel while maintaining social distancing. Walking or cycling can make you fitter, supports good mental health and is great for the environment. Walking and cycling where possible will keep you healthy, reduce pressure on public transport and the road network. 

Where possible, try to maintain social distancing when you walk or cycle, for example when approaching or passing other pedestrians or waiting at crossings and traffic lights.

Where using bikes, wash your hands for at least 20 seconds or sanitise your hands before and after cycling.

With effect from Monday 6th April, an ‘enhanced Sunday’ bus service will be operated on week days until further notice. A normal ‘Sunday’ service will be operated on Saturdays and Sundays. The service details are available in the published timetable. If you have any questions about planning your journey, please call 01481 700456. The provision of bus services will continue to be reviewed. 

We would advise that you only use the bus only if you have no other suitable method of travel. 

Passengers are asked to use contactless, puffingpass or concession payments only and avoid peak times when essential workers will be travelling. Cash fares are not currently being accepted on scheduled bus services. 

Please board one person at a time and retain social distancing while waiting for your bus. Once on board, please follow the on-board seating plan as there are fewer seats available. Please wait for the bus to come to a complete stop before disembarking. 

If you can, travel at off-peak times. Your employer may agree alternative or flexible working hours to support this. Be aware of the surfaces you touch on the bus and be careful not to touch your face. Cover your mouth and nose with a tissue or your elbow when coughing or sneezing and use hand sanitiser if you can.

Please respect other people’s space while travelling and avoid consuming food and drink on buses where possible. Visit buses.gg or call 700456 for more information.

Please check that your vehicle is safe and roadworthy, especially if you have not used it for several weeks. When driving, you should anticipate more pedestrians and cyclists than usual, especially at peak times of day. Please pass cyclists and pedestrians with care and at a considerate speed. Allow other road users to maintain social distance, where possible. For example, give cyclists space at traffic lights. 

Be aware of the surfaces you or others touch. Journeys should not be made with people from outside your household bubble. The only exception to this is the provision of transport for a family member who has no access to their own vehicle. In this situation it would be acceptable from one family member to collect the individual and take them straight to their residence. The extended bubble should not use that opportunity to go out for a drive around the island.

Taxi services/companies are operating on an individual basis. View a full list of local taxi companies here. 

When waiting for a taxi outside please try to keep your distance from people outside your household, where possible. When traveling in taxis please follow the advice of the driver who may ask you to sit in a specific seat and/or use hand sanitiser.

Pleasure boating and general aviation flights are now permitted to operate in the Bailiwick. There are no time limits on the number of hours you can be in a vessel or aircraft. However, vessels and aircraft have to remain in Bailiwick territorial seas or air space. 

Refuelling of vessels is permitted, using the social distancing guidelines currently in place and ensuring continued good hygiene practices. The use of gloves is recommended whilst handling refuelling equipment.

Surfaces and objects on vessels that are touched regularly on vessels and aircraft should be frequently cleaned and disinfected thoroughly.

All flights should continue to be arranged with a minimum of 24 hours’ notice through their appointed fixed based operator or the Guernsey Aero Club, and require prior permission. A minimum of 24 hours’ notice using the published ‘Prior Permission Required’ (PPR) process. All flights need to be carried out within the current published operating hours of Guernsey and Alderney Airports.  Airport extensions are not available and flights are required to take off and directly land back at their airport of origin unless an alternative flight plan has been specifically authorized.

The full regulations can be found here: https://covid19.gov.gg/guidance/recreation