Skip to main content

General Travel Information

This page was last updated on 19 April 2021 at 16:25hrs.

With effect from 23 April 2021, the CCA has decided to ease border restrictions and introduce a variation to self-isolation and testing requirements for travellers arriving from a Category 3 Country or Region.

The vast majority of travellers into the Bailiwick will have testing and self-isolation requirements. As part of a phased reopening of borders, all arrivals into the Bailiwick are currently classified as ‘Category 4’ or ‘Category 3’ with effect from 23 April 2021.

Category 4: Travellers will be able to take a test on arrival with mandatory self-isolation for 21 days. In order to leave self-isolation early, travellers must take a Day 1 test on arrival and a Day 13 test and receive a negative result for both. If you decline to take a Day 1 or Day 13 test you will have to self-isolate for 21 days. Children under 12 will continue to only need a negative test on day 13.

Category 3: Travellers can choose to have a test on arrival and on Day 7, with self-isolation until they have received a negative test result from the Day 7 test. They will then be subject to 'passive follow-up' until Day 14. If you decline to take a Day 1 test you will have to self-isolate for 21 days. 

Category 2: Travellers will have to self-isolate until they receive a negative result from their test on arrival on Day 1. Once that negative result is confirmed, travellers will then be subject to ‘passive follow-up’ until Day 14, with a further test on Day 7. If you decline to take a Day 1 test you will have to self-isolate for 21 days.

The requirement for both a day 1 and day 13 test to reduce the period of self-isolation came into effect on 00:01 Wednesday 13 January 2021.

Category 1: There will be no testing or self-isolation requirements.

For more information on local testing, please visit:

If travellers are self-isolating in a bubble with family or friends, all non-travellers will also need a negative day 13 test in order to qualify for early release from self-isolation.

While travellers are not mandated to take any tests, anyone who declines testing will need to observe a mandatory 21-day self-isolation period regardless of which country they have come from.  

Any person arriving in the Bailiwick from anywhere in the world (including, for the avoidance of doubt, Jersey and the United Kingdom) will be required to provide specified information and satisfactory proof of their identity to any customs officer, police officer or other authorised person who requests the information. This information is required in order to enable the Medical Officer of Health to contact that person without delay during their self-isolation period.

Travellers are required to provide this information using the Travel Tracker. More information can be found here:

Passengers will be required to sign a legal acknowledgement of self-isolation form on arrival. These will be provided to passengers at check-in before departure. A copy of this form can be read here: Self-Isolation Acknowledgement Form - 13 January 2021

Where a person fails to comply with the requirement above, including where he or she is reasonably suspected to have provided false or misleading information or documents in connection with that requirement, that person may be detained until he or she complies with the requirement and any other screening requirements that the Medical Officer of Health may impose.

Anyone travelling to the Bailiwick MUST know their self-isolation address BEFORE they arrive. If you choose to, or need to, self-isolate with other members of your household who have not travelled with you, you will need to inform the booking team of this when they call you to arrange your test.

Frequently Asked Questions

COVID-19 contacts

Clinical questions

Phoneline available 24 hours a day. Email inbox monitored Monday to Friday 09:00-17:00

Non-clinical enquiries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Critical Travel

Monday to Friday 09:00-17:00


Monday to Friday 08:30-17:00

Financial support for individuals

Monday to Friday 8:30 - 16:00

Business Queries

Monday to Friday 09:00-17:00