Travel Tracker

You can see a step by step guide for adding your vaccination details to the Travel Tracker, the pre-arrival process and the arrival process here: Account Registration 1 July 2021 (gov.gg)

Please note: You must add your Vaccination information first, to make sure the Travel Tracker recognises your vaccination status as a Blue Channel traveller, before you complete the pre-arrival form.
 

Anyone resident in Sark who wishes to upload their COVID-19 Status Certification (vaccine passport info) into the Travel Tracker needs to be aware of the following:

• When you are asked to provide your GY number (not issued to Sark residents) please enter ‘Sark’ and the press ‘save and continue’.

Information on accepted proof of vaccination in the Common Travel Area can be found here: https://covid19.gov.gg/guidance/vaccine/passports

Johnson & Johnson’s Janssen COVID-19 Vaccine (administered in Ireland) is accepted in the Travel Tracker.

The only people that do not need to use the Travel Tracker are those travelling on intra-Bailiwick flights. All other travellers arriving into the Bailiwick, including critical workers, medical, compassionate and business tunnel travellers, need to create a Travel Tracker account and register their journey.

In order to create an account you will need an email address and a contact number that you can be contacted on during your stay in the Bailiwick.

If you provide a mobile number, you will then receive any negative test results by text. If you do not provide a mobile number, or you have a positive test result, you will receive a call instead. 

An email address cannot be associated with more than one Travel Tracker account. Therefore, if you are travelling as a couple and only have one email address between you, you will need to create a separate email address for the second person. Further information on how to do this can be found further down on this page.

The support staff at the port will also be able to help you set one up on arrival and then go on to create an account.

If you have a mobile device with camera, this will speed up the process on arrival. However, if you don’t have the above available to you then when you arrive in Guernsey you will be able to create your account using one of our kiosks. Support staff will be available to help anyone who is unclear on what they need to do.

In order to register your journey on the Travel Tracker, you will need to know the following:

• date of arrival into Guernsey
• date of departure from Guernsey (if applicable)
• the list of countries and regions you will have visited in the 14 days prior to your arrival in Guernsey
• your self-isolation address, if required. Please note, you cannot self-isolate somewhere that has shared facilities i.e. a campsite or boat.

Once registered, you can amend your self-isolation address under exceptional circumstances, by completing an online form which can be found here. This may be because:

• You are travelling onto Alderney, Herm & Sark but need to spend one night in Guernsey
• You have a change in travel plans due to weather leading to a delay in arrival;
• You have a change in travel history requiring longer self-isolation; or
• The self-isolation address is no longer available.

If your travel is disrupted and you need to amend your travel history you can go online to the Travel Tracker and register a new journey. On the day of travel your updated journey will be at the top of the list of planned journeys. If you cannot register a new journey, you can complete this online form.

Travellers who are fully vaccinated ‘blue’ travellers (who would face no restrictions if they were travelling only to the UK or another part of the CTA), but are travelling via the CTA from a non-CTA country/region will need to follow the rules associated with the category of the non-CTA country/region on arrival into Guernsey.

For example, if a “blue” traveller, who has been fully vaccinated in the Common Travel Area (the UK, Republic of Ireland, Isle of Man and Jersey) has travelled to Italy (which on 7 July 2021 is Category 2), then travels back to Guernsey via London (which on 7 July 2021 is Category 4 for non-blue travellers), the person should follow and benefit from the Category 2 rules and not Category 4.

The Travel Tracker has been updated to take into account these kinds of journeys and ensure travellers are given the correct direction in terms of their requirements on arrival. 

For those who have not yet input their journey on the Travel Tracker, they should follow the instructions on the Travel Tracker site carefully, noting that they will be prompted to state if they are transiting through England, Scotland or Jersey when they provide details of their travel history.

Using the scenario above, if you are departing from Italy, you would need to declare that your departure country is Italy and that you have travelled to the CTA to get to Guernsey. Providing that you are only transiting through the CTA you can then select one of the following options:

• Transit through England (blue travellers only)
• Transit through Scotland (blue travellers only)
• Transit through Jersey (blue travellers only)

Further CTA transit options (e.g. Wales, N. Ireland) will be added once direct flights to Guernsey resume from these areas.

If any travellers have already input their travel history for this kind of journey ahead of this update, or if they have already arrived and begun self-isolating, they should contact 01481 747578 or isolationrelease@gov.gg.

For those who are not fully vaccinated with two doses of a vaccine administered in the Common Travel Area, plus 14 days since the second dose, they are not eligible for travel under the ‘blue’ channel and therefore the categories of all countries and regions they have been to, both within and outside of the CTA, will factor into their testing and self-isolation requirements.

This information is for those who are travelling to the Bailiwick with a self-isolation exemption under the follow categories:

• Critical Worker Travel
• Medical Travel
• Compassionate Travel
• A Business Tunnel (currently suspended)

If you are travelling to the Bailiwick with a self-isolation exemption as a Critical Worker you MUST register using the Travel Tracker and state your travel history for the 14 days prior to travel - please select the 'no test - 14 day self-isolation' option.

If you have an approved critical worker form, please check the testing requirements listed. More information for Critical Workers can be found at https://covid19.gov.gg/guidance/travel/critical. 

On the day of travel you MUST have your exemption paperwork with you. This should be shown to the Welcome Team or the Guernsey Border Agency on arrival in the Bailiwick. They will let you know what you need to do at the port to meet the conditions of your exemption(s) and to fulfil your legal self-isolation requirements.

Children aged 12 or older must create their own Travel Tracker account. Children under the age of 11 must be registered on the Travel Tracker account of one travelling adult only.

The following rules apply from 1st July 2021 for children/young people travelling from the Common Travel Area.

Children 11 years and under travelling with 'blue' (fully vaccinated) adults*:

• No testing or isolation requirements

Children and young people aged 12 to 17 travelling with 'blue' (fully vaccinated) adults*:

• Self-taken swab on Day of Arrival
• Isolation until the result of the Day of Arrival test – please note that the fully vaccinated adults are not required to isolate if they do not wish to
• Day 7 test through scheduling
• Passive follow-up between result of Day of Arrival test and result of Day 7 test

*Children aged 5 and over travelling from Jersey who accompany fully vaccinated adults will also be required to present a negative PCR pre-travel test to qualify as 'blue channel' travellers.

If you are traveling to Jersey for 48 hours or less and returning to the Bailiwick, then you have to have a PCR test in Guernsey to meet the regulation requirements. You can request a PCR test online using this form: https://gov.gg/outboundtraveller-pcr and the team will be in touch to book your test.

For children who are travelling with adults who are not 'blue'/fully vaccinated (or where at least one of the adults in the travelling group is not 'blue'/fully vaccinated), the rules for the child will depend entirely on which category country or region they have travelled from.

Similarly, for children who are travelling from outside the Common Travel Area, the current categorisation of regions and countries and the associated testing and self-isolation requirements will continue to apply (in the same way that they apply for all travellers).

All children/young people who travel into the Bailiwick and wish to enter an educational setting within 14 days of their arrival will need to follow the education guidance found at Education guidance | States of Guernsey - COVID-19 (gov.gg)

More frequently asked questions can be found at: covid19.gov.gg/faqs/july

Children between the ages of 12 and 17 who are travelling unaccompanied must create their own Travel Tracker account and register their journeys. When asked if they need to register any children travelling with them, please select ‘no’.

Unaccompanied minors travelling to the Bailiwick are very few, but they or their parents/guardians should contact Public Health to discuss the specific circumstances of their journey: publichealth@gov.gg or call 01481 707311. Unaccompanied minors arriving in the Bailiwick must self-isolate in accordance with their travel history.

All children/young people who travel into the Bailiwick and wish to enter an educational setting within 14 days of their arrival will need to follow the education guidance found at Education guidance | States of Guernsey - COVID-19 (gov.gg)

If you don’t have an email address, or need to set up an extra one, there are a number of providers that allow you to do this for free. Some providers are listed below with a link to set an account up:

• Gmail
• AOL
• Outlook
• Mail.com
• Yahoo! Mail

If your travel is disrupted and you end up travelling to the Bailiwick by a different means, or arriving on a different day, you will need to register a new journey on the Travel Tracker of complete this online form.

For example, if you are due to fly from Southampton at 19:15 and the flight is cancelled, and you end up coming on the boat from Portsmouth the following day, you will need to do the above.

If you are required to be tested on arrival, you will be given a testing kit which will include everything you need to take your sample. Your pack will include:

• Swab
• Green screw topped tube
• Plastic envelope

You will need to take two samples, one from the back of your throat and the other from the inside of your nose – using the same swab.

Please make sure you scan the barcode on the green screw topped tube to register your test against your Travel Tracker account, this will let the Laboratory know that you have submitted your test.

Once you have completed your test, please ensure the lid is secure and then take it in the envelope to the exit desk.

For a more detailed step by step guide on the process of self-swabbing please see the download below. There are also videos about what happens at both the airport and harbour available below.

When you arrive in Guernsey your onward travel options to your final destination will be different depending on whether you are in the “blue channel” travel category or not. The blue channel travel category applies to passengers who are fully vaccinated, 14 days have passed since their second vaccination and they are arriving from the Common Travel Area*. These passengers do not need to isolate or be tested on arrival.

*Blue channel travellers who have been to Jersey anytime within the 14 days prior to arrival in the Bailiwick will require a negative PCR test within the 48-hour period before travel. This applies to fully vaccinated adults and all children aged 5 or older who accompany fully vaccinated adults.

Any travellers not able to do so will be treated as Category 4 and will be required to self-isolate for 14 days.

In addition to the negative PCR test, children and young people aged 12 to 17 travelling with fully vaccinated adults must also follow the testing and isolation rules outlined in the 'Travel rules for under-18s' section on the current page.

All other blue channel requirements also apply as outlined on the 'Blue Channel Passengers' section of this page.

If you are traveling to Jersey for 48 hours or less and returning to the Bailiwick, then you have to have a PCR test in Guernsey to meet the regulation requirements. You can request a PCR test online using this form and the team will be in touch to book your test.

Onward travel for blue channel passengers:

• Please ensure that you have transport organised to take you to your accommodation. 
• You may use any transport method to get you to your final destination after leaving the port, including boarding a bus, taking a taxi, cycling or walking. This will include travellers with under 12s, but not when travelling with 12-17 year olds that are required to isolate on arrival.
• To board a bus or take a taxi you may be requested by the operator to show them your Travel Tracker so they can confirm your travel status.
• Taxi availability at the time of your arrival cannot be guaranteed so please ensure that you pre-book to avoid delays to your journey. 
• Please note that buses will not be accepting cash payments at this time.

Onward travel for passengers who are not in the blue channel travel category (who are required to self-isolate immediately on arrival):

• Please ensure that you have transport organised to take you to your accommodation. Bicycles or buses are not a suitable method of transport to self-isolation. Walking is also not a suitable mode of transport to self-isolation.
• It is recommended that you use your own vehicle wherever possible for onward travel to your destination to begin the mandatory self-isolation period.
• Where this is not possible, a friend or family member may collect you provided you sit in the rear of the vehicle, you continue to wear a mask, the windows are kept open and the vehicle is cleaned after use with detergent/water or suitable detergent/disinfectant wipes.
• Hire cars may be used so long as they stay at your self-isolation address unused for at least 72 hours and have a full valet clean before re-hire.

• If there is no alternative, a taxi can be used. 
  • Taxi availability at the time of your arrival cannot be guaranteed so please ensure that you pre-book to avoid considerable delays to your journey. Please also note that not all taxis at the port taxi ranks may be accepting passengers who are not in the blue channel travel category. A taxi operator may request to see your travel status through your Travel Tracker before accepting the fare.
  • Those who travel together in a taxi should only include those who will be self-isolating together. Taxis should not be ‘shared’ between people self-isolating in different locations.  Please note, taxi fares from the airport may be more than the standard rate – please check with the operator when booking what your fare will be.

• Passengers must continue to wear face masks issued prior to boarding the aircraft until such time as they reach their final destination.
• When you leave the airport or harbour, you must go straight to your final destination. Do not stop to shop for groceries etc on the way.

Please note that buses and bicycles cannot be used as a means of transport to your self-isolation address. Walking also cannot be used as a means of transport to your self-isolation address.

We understand that you may have friends or relatives who wish to greet you on your arrival. However, as you are required to self-isolate, please ask them to do this from a distance, either waving to you from the airport viewing gallery or by the viewing platform or side of the harbour. There should be no physical contact, such as handshakes, hugs or kisses.

Self-isolation is separating yourself from physical contact with the rest of the community (including those you live with where possible). For those arriving in the Island who may choose to self-isolate in a hotel or guest house, or in a multi-occupancy building this means staying in your own room and having your meals delivered.

It is strongly recommended that you use a separate bathroom from the rest of the household. 

You must remain in your home - except for getting medical care. Do not go to work, school, or public areas, and do not use public transport or taxis until you have been told that is safe to do so. You will need to ask for help if you require groceries, other shopping or medications.

Full details and guidance regarding self-isolation can be found here: covid19.gov.gg/support/protect.

If you are leaving self-isolation to be tested, you should follow the same guidance with regard to transport.

If you are self-isolating with other people in your household, you will need to complete an online form which can be found at www.gov.gg/isolatetogether. This is to ensure that everyone is registered and offered a day 13 test where applicable. Please do this in conjunction with your Travel Tracker journey. 

If you have arrived in the Bailiwick and are required to take a COVID-19 test on day 7 or day 13 following your arrival, these will take place at the East Arm at the Harbour. The only exception to this is for certain critical workers who will receive their own personalised testing regimes which will include the location of the testing. The East Arm is a drive through testing centre and, therefore, you must arrive in a car or on a motorcycle with a full face helmet only. You cannot walk or arrive on a bicycle. Guernsey Taxi drivers will accept fares to the East Arm testing centre.

A map of where the East Arm is located can be found here: Getting Tested | States of Guernsey - COVID-19 (gov.gg).

Your day 7 or day 13 tests will be automatically scheduled based on your day of arrival. Around 2 days before the test is due you will receive a call from a member of the Travel Tracker team to advise you of the date and time of the test. Please remember to take your smart device with the Travel Tracker app on it to the testing centre on the day of your test.

Our team will be calling from a ‘number withheld’ or ‘private’ number so please accept calls if you are expecting information regarding a COVID-19 test. We will try to call you twice. If we do not get a response an email will be sent to the email associated with your Travel Tracker account. The email will confirm the date and time of your test

If there is no response to phone calls or email, the Guernsey Border Agency will be advised and they will make contact with you to check that all is ok and to ensure that you take the necessary tests.

In the unfortunate event that you test positive for COVID-19 in the Bailiwick, you will be given clear instructions what to do and must remain in self-isolation until you receive confirmation from Public Health that you can leave mandatory self-isolation. More information on self-isolation can be found here.

Your GGY number is in the top left of your Vaccine Certificate