Please note: When you log into your Travel Tracker account and bring up a 2D barcode, it is valid for 30 days. Once expired this will automatically refresh for you when you log into your account online. If you print out the 2D barcode or save the 2D barcode as a PDF this code will expire 30 days from when it was generated.
The number of remaining days are shown at the top of the code. If you are away from the island or offline when it expires you will need to connect to wi-fi or data in order for the 2D barcode to update online.
For this reason it is advised that people travelling who print out their code are mindful of the 30 day expiration. The 30 day validity is directed by the UK who are the issuing authority for Guernsey 2D bar codes and is designed to protect your personal data.
Compliance with Data Protection Law
Data currently retained as part of the Track & Trace system has been deleted as of Wednesday 4th May 2022. This includes all travel, quarantine and associated testing data held within Travel Tracker.
This follows the easing of travel restrictions and is also in accordance with the States of Guernsey’s data retention policy, to comply with the Data Protection Law 2017.
The Travel Tracker itself will still be used for vaccine information so islanders’ vaccination data will NOT be deleted. As a result, 2-D barcodes and vaccine certificates will still be available on the platform.