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If you think you are sick

Strict new measures came into force in the Bailiwick from Wednesday 25 March, and as a result we have all been asked to stay at home, except for essential journeys. This is to protect yourself, but also other members of the community. When we remove our day-to-day contact with other people, we reduce the spread of the infection.

If you feel very unwell, phone 999 and tell the operator of your symptoms and travel history. Please do not visit your GP or the Emergency Department at the hospital unannounced.

The symptoms that you should be aware of are:

  • Muscle ache (fatigue, exhaustion)
  • Headache (sinus pain, pain around eyes)
  • Loss of smell/taste
  • Sore throat
  • Fever (high temperature, rigors, chills, can’t get warm.) 
  • Shortness of breath, chest tightness
  • Continuous new cough

However, if you do start to experience any symptoms, no matter how mild, please contact the Clinical Helpline by calling 01481 756938 or 01481 756969.

The helpline is there to give you advice seven days a week between 8am and 8pm. It is important that you tell them about your travel history when you contact them.

COVID-19 contacts

Clinical questions

Monday to Friday 08:00-16:00 (email inbox monitored between 09:00-17:00 Monday to Friday)

Non-clinical enquiries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Monday to Friday 09:00-17:00

Individuals with financial concerns

Monday to Friday 08:30-16:00

Guidance for critical businesses and workers

Monday to Friday 09:00-17:00

Accommodation Advice

Monday to Friday 08:30-16:00