Skip to main content

How to protect ourselves

 You should only leave your house for the following reasons:

  1. Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  2. Any medical need if instructed to do so by a healthcare worker or required to do so having called 999, or to provide care or to help a vulnerable person
  3. To undertake exercise, including walking, cycling, running, sea swimming or take part in other open sea activities, for up to four hours every day together with members of your household, provided social distancing is maintained with any members of the public you may meet. If you choose to take part in open sea activities, this is at your own risk and it may be advisable to have one other person with you for safety reasons, provided that social distancing is maintained. You may also exercise by yourself or with one other person who is not a member of your household provided that social distancing measures are maintained
  4. Travelling to and from work for critical workers only

These four reasons are exceptions - even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

You can take the following measures to help prevent you from catching the virus:

  • Hand washing regularly with soap and water for at least 20 seconds (sing through Happy Birthday twice!)
  • Avoid touching your mouth or face
  • If you smoke, consider stopping. Quitline can offer advice and guidance on 01481 233170 
  • Follow the Catch it, Kill it, Bin it plan. Keep tissues with you to catch a cough or sneeze, disposing of them in a waste bin and then killing any remaining germs by washing your hands  

We know that there is some confusion over what the difference actually is between self-isolation, social distancing and shielding. Below you will see that we have separated it out to try and help you understand what is safe to do in each situation.

There is a difference! Please take the time to have a look...

There are a number of scenarios where islanders have to self-isolate:

  • If you have returned to Guernsey, Alderney or Sark from outside the Bailiwick since 19 March 2020 you are required to self-isolate by law for 14 days
  • You may also have to self-isolate if you have recently developed flu like symptoms (cough, sore throat, running or blocked nose, muscle pains, fatigue or a fever) and are self-isolating until 48 hours after your symptoms disappear
  • You may have chosen to self-isolate if you are over 65 or you have an underlying health condition

COVID-19 contacts

Clinical questions

Monday to Friday 08:00-16:00 (email inbox monitored between 09:00-17:00 Monday to Friday)

Non-clinical enquiries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Monday to Friday 09:00-17:00

Individuals with financial concerns

Monday to Friday 08:30-16:00

Guidance for critical businesses and workers

Monday to Friday 09:00-17:00

Accommodation Advice

Monday to Friday 08:30-16:00