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Self-isolation is separating yourself from physical contact with the rest of the community (including those who you live with, where possible) for a specified period of time.

You must remain in your home, except for getting emergency medical care or to have a test swab taken. Do not go to work, school or public areas, and do not use public transport or taxis until you have been told that it is safe to do so. You will need to ask for help if you require groceries, other shopping or medication. It is also important that you do not open your door to anyone who comes to visit, whether they are dropping a delivery off or coming for a social visit. We have created a poster which can be displayed in order to let posties know that you are self-isolating and this can be found in the downloads box below. 

Wherever possible, you should self-isolate on your own or within your travel party if you have all travelled together. If you are self-isolating on your own, you should stay in a well-ventilated room with a window to outside that can be opened and keep the door closed. All meals should be prepared by someone who is not self-isolating, delivered to your room (ideally on a tray) and you should not collect the food until the other person is at least two metres away from the door.

If you are unable to self-isolate away from other members of your household, you will all need to self-isolate. The risk to the other household members, especially those who are elderly or have underlying health conditions, should be considered before making this decision. In this circumstance, you will need to inform the booking team of this when they call you to arrange your test. While this is acceptable, all of those taking part in self-isolation must be aware of the requirements and the potential that if one of them is found to test positive for COVID-19, all of those self-isolating together will be contacts of the positive case and will therefore need to self-isolate for a further two weeks, and possibly longer if they too become infected with the virus.

There are a number of scenarios where you may have to self-isolate. These include, but are not limited to:

  • If you have returned to Guernsey, Alderney or Sark from outside the Bailiwick
  • If you have developed any symptoms
  • If you have been in contact with someone who has tested positive for COVID-19

If you have an underlying health condition, or are over 65, your doctor may have advised you to shield or you may have chosen to do so yourself. More information on shielding is available below.

As we move through the Exit from Lockdown Framework, self-isolation requirements are changing. For the most up-to-date information, please go to


COVID-19 contacts

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Monday to Friday 08:00-16:00 (email inbox monitored between 09:00-17:00 Monday to Friday)

Non-clinical enquiries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Monday to Friday 09:00-17:00

Guidance for critical businesses and workers

Monday to Friday 09:00-17:00


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