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How to protect ourselves

You can take the following measures to help prevent you from catching the virus:

  • Hand washing regularly with soap and water for at least 20 seconds (sing through Happy Birthday twice!)
  • Avoid touching your mouth or face
  • If you smoke, consider stopping. Quitline can offer advice and guidance on 01481 233170 
  • Follow the Catch it, Kill it, Bin it plan. Keep tissues with you to catch a cough or sneeze, disposing of them in a waste bin and then killing any remaining germs by washing your hands  

We know that there is some confusion over what the difference actually is between self-isolation and shielding. Below you will see that we have separated it out to try and help you understand what is safe to do in each situation.

There is a difference! Please take the time to have a look...

There are a number of scenarios where islanders have to self-isolate:

  • If you have returned to Guernsey, Alderney or Sark from outside the Bailiwick you are required to self-isolate by law for 14 days
  • You may also have to self-isolate if you have recently developed flu like symptoms (cough, sore throat, running or blocked nose, muscle pains, fatigue or a fever) and are self-isolating until 48 hours after your symptoms disappear
  • You may have chosen to self-isolate if you are over 65 or you have an underlying health condition

COVID-19 contacts

Clinical questions

Monday to Friday 08:00-16:00 (email inbox monitored between 09:00-17:00 Monday to Friday)

Non-clinical enquiries

Monday to Friday 09:00-17:00

Businesses with financial concerns

Monday to Friday 09:00-17:00

Individuals with financial concerns

Monday to Friday 08:30-16:00

Guidance for critical businesses and workers

Monday to Friday 09:00-17:00

Accommodation Advice

Monday to Friday 08:30-16:00